Contact
You can reach us at any time here.
Information
You are welcome to contact us using one of the contact methods provided.
- Phone: +49 1514 6274092
- Email: [email protected]
- Address: Ottenweg 19, 49479 Ibbenbüren
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Contact form
Here you can easily leave us a message!
Most frequently asked questions
Maybe you are not the first one with this question and will find your answer here!
We attach great importance to security. All registrations are checked manually to avoid spam and fraud. We also use modern encryption technologies, DDoS protection and regular security updates. You can find out more in our documentation.
When you create your customer account, you will be asked to verify your ID. This usually takes a maximum of 2-3 minutes. This ensures a secure and professional environment for our customers.
Yes, the minimum age for using our services is 18 years. Business customers must provide proof of their company.
We accept common payment methods such as credit card, PayPal and SEPA direct debit. Depending on the location, other options may be available.
Yes, you can upgrade or downgrade your hosting package at any time. Changes usually take effect immediately or at the next billing period.
Yes, we offer a 3-day money-back guarantee on our web hosting and cloud plans, provided there are no violations of our Terms of Service.
Our support team can be reached by ticket system and e-mail. Business customers also have the option of having a personal contact person.