Legal Notice

This page contains all legal information about Key2Host in accordance with Section 5 of the German Digital Services Act (DDG).

Service Provider

Pliet und Poggemann GbR
Ottenweg 19
49479 Ibbenbüren
Germany

Pliet und Poggemann GbR operates under the trade name MPL GbR.
Key2Host is a brand of Pliet und Poggemann GbR.

Authorized Representatives

Lukas Poggemann and Markus Pliet

Contact Information

General Inquiries

Email: [email protected]
Phone: +49 5451 1879001
Contact form: www.key2host.com/contact

The contact information provided serves as our single point of contact for recipients of the service in accordance with Article 12 of the DSA and enables direct and rapid electronic communication. For technical support and contract-related customer inquiries, please contact our customer service.

Customer Service

Email: [email protected]
Support center: help.key2host.com

Customer service is available to registered customers.
A customer account is required to process support requests.
If you have lost access to your customer account, please reset your password or contact us using the general contact information.

Contact Point for Authorities

Email: [email protected]
Contact form: www.key2host.com/legal/abuse

This contact point is intended exclusively for communication with the authorities of the Member States, the European Commission, and the European Board for Digital Services in accordance with Article 11 of the DSA. Other inquiries will not be processed through this contact point.
Communication with this contact point is possible in German and English.

Contact Point for TCO Removal Orders

Email: [email protected]
Contact form: www.key2host.com/legal/abuse

This contact point is intended for the electronic receipt and expeditious processing of removal orders in accordance with Regulation (EU) 2021/784.
Other inquiries will not be processed through this contact point.
Communication with this contact point is possible in German and English.

Tax Information

Business Identification Number pursuant to Section 139c AO

  • DE460594691-00001

VAT Identification Number pursuant to Section 27a UStG

  • DE460594691

Our transactions are exempt from VAT pursuant to Section 19 (1) UStG (small business scheme).

Responsible for Journalistic and Editorial Content

Lukas Poggemann
c/o Pliet und Poggemann GbR
Ottenweg 19
49479 Ibbenbüren
Germany

The responsibility pursuant to Section 18 (2) of the German State Media Treaty (MStV) covers the journalistic and editorial content of the Key2Host Blog.

Consumer Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

This information on consumer dispute resolution is provided pursuant to Section 36 of the German Consumer Dispute Resolution Act (VSBG).

Scope of Application

This Legal Notice applies to all online services provided by Key2Host, as well as to our presence on social networks and external platforms.

Liability and Intellectual Property Notices

Liability for Our Own Content

The content of this online service has been prepared with due care. We make every effort to keep the information provided accurate, complete, and up to date. However, we cannot guarantee the accuracy, completeness, or timeliness of the information provided.
Liability is otherwise governed by the applicable statutory provisions.

Our online services may contain links to third-party websites and services. We have no control over their content or design. The respective provider or operator is generally responsible for any third-party content.
At the time the links were created, we were not aware of any unlawful content. If we become aware of unlawful content, we will review the relevant links and remove them where necessary.

The content and works created by us for this online service are subject to applicable copyright law. Any reproduction, modification, distribution, or other use beyond the limitations permitted by copyright law requires the prior consent of the respective rights holder.
Where content on this online service has not been created by us, the rights of third parties are respected.
The name Key2Host and the associated identifiers, logos, and design elements are used by Pliet und Poggemann GbR and are subject to the applicable intellectual property rights. Third-party trademarks, business identifiers, product names, and logos are subject to the rights of their respective owners. Their mention or display does not imply that Key2Host or Pliet und Poggemann GbR holds any corresponding rights.

If you become aware of any potential legal violations on our website or in connection with our services, you may notify us. Such reports will be reviewed and, where necessary, appropriate action will be taken.
For reports concerning illegal content or misuse of our services, you may also use our dedicated reporting procedure.